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Get better results with the South Carolina
rental experts on your side.

Property Management
in Charleston

Tenant Portal

Pay your rent, make a repair request, & more.

Forget a trip to the post office. Simply log in to our tenant portal and pay your rent in a few simple clicks.

NEW TENANT?

If you’re a new tenant & need help accessing your account, please give us a call: (843) 388-4674

Submit a Repair Request

IMPORTANT:
CHECK THE LIST OF COMMON ISSUES AND SOLUTIONS
BELOW BEFORE SUBMITTING YOUR REQUEST

Can't find what you are looking for?

If none of the above items resolve your issue, follow the steps below.

Make a repair request by logging in to the portal now. We’ll respond to your submission as quickly as possible.

NEW CLIENT?

If you’re a new customer and need help accessing your account, please give us a call: (843) 388-4674

How to Apply

It’s easy to submit a digital application.

STEP 1

Visit the Rental Search page to view our available rentals.

STEP 2

Want to see one of our homes in person? Find the property and click on the “Request a Viewing” button. Or call (843) 388-4674

STEP 3

Click “Apply Now” on the property you’re interested in.

Summary of Rental Qualifications and Application Process

REQUIRED INFORMATION

  • Government issued ID and proof of income (3 most recent pay stubs, 6 month bank statements, tax returns, voucher, award letter, etc.).
  • Landlord contact info for last 3 years.
  • All adults aged 18+ must apply & pay a $30 app fee (non-refundable).

Pet Applications

If pets are allowed at a particular property, we require all pets to be screened using PetScreening.com. Pets must receive at least a “3 Paw” score on their scale in order to be accepted. Their will be a pet deposit and/or fee, depending on the number of pets and their “paw score.” All applicants with registered service animals will also be required to complete an animal profile, at no charge to the applicant.
No more than 2 pets of any kind will be allowed and pet applications will be subject to property insurance limitations or community deed restrictions. You can view all our pet requirements on our Pets page.

Common Reasons to be Declined

  • Incomplete application, evictions, collections from landlords, credit score below 600, insufficient income, and unqualified occupants.
  • Within the last 7 years, any felonies of illegal manufacture or distribution of a controlled substance, felonies resulting in bodily harm or intentional damage or destruction of property for example, “arson”.
  • Any sexual related offenses.

Moving Checklists

We simplify the move-in & move-out process.

 

We understand that moving can be a stressful time, which is why we’ve crafted these helpful tips to help streamline the process. Whether you’re moving into a Modern Key Property Management property or saying goodbye for now, these simple lists provide a blueprint for a successful move. If you need extra assistance, give our team a call: (843) 388-4674

Move-in Checklist

We’re excited to welcome you to your new home. Please use the checklist below as a guideline for a seamless introduction to your rental property:

We require your first month’s rent and security deposit at the lease signing. Your security deposit will be held as collateral throughout the duration of your lease.

We will schedule your official move-in data at the lease signing. If necessary, an inspection will also be scheduled at this time.

All utilities must be placed in your name. To prevent a potential outage, be sure to place accounts under your name as quickly as possible. We recommend calling the utility companies five days before taking occupancy.

Move-out Checklist

All good things must come to an end. While we’re sad to see you go, this move-out checklist should prove useful as you prepare to leave your Modern Key Property Management rental.

If you wish to leave your residence, you’ll need to refer to the terms outlined in your lease. Certain fees may apply if you choose to break your lease. Please be sure to provide written notification of us your intent to vacate the premises, respecting the timeline in your lease.

You are responsible for returning your property to rent-ready condition. This includes addressing the following elements:

  • Rental Cleaning:
    Your unit must be thoroughly cleaned and sanitized. Please pay special attention to the kitchens and bathrooms, wiping countertops, cabinets, and appliances. You also need to vacuum and shampoo carpeted areas, wash windows, and remove all refuse from the property. Any garbage left behind may result in an additional fee.
  • Landscaping & Outdoor Areas:
    You must also return your outdoor living space to its original condition. Please ensure you’ve addressed all landscaping responsibilities, including mowing the lawn, weeding flowerbeds, and replacing old lightbulbs.
  • Repairs:
    Please be sure to address any damage that has occurred during your stay. This includes patching holes left from nails and screws, replacing lightbulbs, and painting, where necessary. If your residence has substantial damage, contact our offices for assistance.

We will return your security deposit to you as quickly as possible. Please note, any fees, back rent, and repair costs will be deducted from the security deposit.

 

Remember, you cannot use your deposit as your final month’s rent. If you fail to pay rent for the last month of your stay, your delinquency will be reported to the appropriate credit bureaus. We may also pursue legal action for back rent owed.

Get a Free Rental Analysis

Learn the rental value of your property. Find out how to boost your monthly earnings. Determine whether we offer the right fit for your investment.

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